Practice Lead, Hospitality and Consumer Operations
Travis Redwood
Travis advises restaurant and hospitality operators on the distance between what their data reports and what their floor actually does.
He built the method running a $5 million Darden restaurant, where direct observation surfaced a sales problem, the reporting had missed. He rebuilt the program and retail sales rose 150 percent in a 9-month period. He carried the same approach into enterprise technology at Amazon and WiseStamp, leading clients through platform migrations, corporate spinoffs, and adoption programs in which the constraint was rarely the software.
He now serves operators modernizing the floor, adopting AI-enabled tools, and building the customer experience infrastructure that turns a first visit into a second.
Travis holds the Project Management Professional certification and is completing his MBA at Georgetown University’s McDonough School of Business, where he serves as President of the Student Government Association and is pursuing a certificate in Consumer Analytics and Insights.